Call 0867227014, 0318115749 or WhatsApp 0825507946 for more detail!

Coaching and Mentoring

Coaching and Mentoring Training

Our training courses are highly practical and take a toolbox approach to training – providing step by step models that result in effective mentoring outcomes. There are plenty of opportunities for discussion and participants are constantly applying the concepts to their own organisational setting.
Skills are built through a series of exercises designed to give participants a taste of effective mentoring in both the roles of mentor and mentee. Most courses come with a participant reference manual that provides a valuable resource for ongoing learning.


  • Course Description: Coaching and Mentoring
  • Accredited:  NO. The training provider and the facilitators is however accredited, but not this course.
  • Duration: 2 day
  • Hidden fees: None
  • Certificate: Certificate of attendance unless otherwise stated.
  • Activities/Assessment: Learners are required to apply skills and knowledge obtained on the course in the workplace. The facilitator will incorporate 70% practicality by means of examples, activities and role-plays during the contact session. Learners will receive a learner guide which will guide them thorough the process.
  • Location: Public courses in KZN Durban but we do from time to time schedule classes in Cape Town and Gauteng.
  • Discounts: No membership discount apply with short courses. Also see “Corporate Discount Packages” below for additional packages offered.
  • Pricing: Click here for a full pricing schedule
  • Additional Courses: We also offer our SETA Accredited Courses on request that will only include the learner guide. Additional cost of R55 for workbook optional.


Currently we have the following supporting structures in place for our members:

  • Telephone support 7 days a week.
  • Whatsapp –
    • Cell. 0825507946 Tel. 0867227014 English.
    • Cell. Zulu 0727372733 Tel. 0318115749 English/Zulu.
  • Helpdesk – – 7 days a week (integrated email and sms notifications).
  • Weekly workshops in Durban on Fridays between 8am and 12am.
  • Skype support – contact helpdesk for details.
  • Members private forum with model answers to all  activities including JOB opportunities.


This programme consist of the following key areas:

  • Coaching of Learners
  • Guide and counsel Learners

Learning Units:

  1. Describe the role of the ETD practitioner
  2. Define coaching
  3. Define knowledge and skills
  4. Apply bill of rights in your organisation
  5. Describe essential coaching vocabulary
  6. Identify the benefits of coaching
  7. Describe the role of the coach
  8. Describe the responsibilities of a coach
  9. Define the five principles of coaching
  10. Establish a relationship between oneself and the learner by creating the right climate
  11. Evaluate and identify ways of improving the relation with learners
  12. Describe the blueprint of coaching
  13. Select a suitable coach
  14. Conduct an interview using relevant questions
  15. Apply the delegating process
  16. Evaluate a delegating process
  17. Develop listening skills
  18. Identify learners needs
  19. Understand why people learn
  20. Understand how people learn
  21. Understand how information are perceived
  22. Identify learners needs and problems
  23. Define education
  24. Define training
  25. Define development
  26. Describe the Education, training and development cycle
  27. Delivering Learning programmes
  28. Apply the eight step training protocol
  29. Apply brainstorming techniques
  30. Apply on the job coaching techniques
  31. Apply feedback techniques
  32. Apply problem-solving techniques
  33. Develop a planning and feedback form for coaching
  34. Apply the assessment process
  35. Conduct team coaching
  36. Develop administration skills for coaching practices
  37. Apply facilitation skills during coaching
  38. Identify possible problems that can occur during coaching sessions
  39. Describe the importance of follow-up session after coaching
  40. Identify the types of conflict that can occur during coaching sessions
  41. Identify the reasons for conflict
  42. Identify symptoms of conflict
  43. Identify way to prevent conflict
  44. Identify and describe apply the four levels of evaluating the transference of learning
  45. Apply the four levels of evaluation of learning
  46. Evaluate feedback given by a coach
  47. Identify areas that require more specialised counseling
  48. Identify the relevant specialists
  49. Evaluate your own performance as coach


This dynamic and in-depth two day Short Course is for experienced leaders, change agents and educators who already work on a one to one basis with people. Past participants include CEOs, managers, management consultants and professionals who want to expand their competence as a coach and mentor. We will explore the definition and core skills of both.


  • Minimum of 14 days workplace experience in the workplace. (part time or full time)
  • Basic communication skills (English = reading and writing skills on a NQF level 1 (Grace 8 or higher))
  • Able to attend the contact session and any of our workshops offered.

Learner preparation for the contact session (Classroom Training)


  • Attending the full contact session. (Classroom Session)
  • Copy of ID document
  • Pen and paper.


  1. Enrol as a learner with Trainyoucan by completing the application form. (PDF document or the online enrolment)
  2. Attend the contact session with Trainyoucan.
  3. We provide you with all the learning material that you need.
  4. Certification (Attendance) on completion.


We offer corporate packages on site to reduce the cost and make training more affordable. Our corporate packages work as follows:

  1. You provide the venue – you safe money!
  2. We provide the Facilitator – you only pay the daily Facilitator rate!
    • Facilitator daily rate: R1200 Inc.
    • Administration and booking fee: R1200 Inc. (once off price)
    • Delegate manual and certificate: R65 per person Inc.
    • Travelling: only outside urban areas where specified.
  3. Set price of R65 per manual and certificate or each person attending.
  4. Deposit 50% required as confirmation of the course and 50% on completion (last day).

Terms of agreement:

  • The employer provide the venue.
    • Where possible we require we request U-Shape or Boardroom style.
    • Employer to indicate if flipchart is available. (TRAINYOUCAN will provide where not possible)
  • The employer provide refreshments (teas on arrival, morning and afternoon) – Where not possible TRAINYOUCAN will make arrangements.
  • Catering – this is totally dependent on the employer/organisations internal policies and procedures.
  • Session start: All sessions will be starting 8h30 in the morning until 16h00 unless otherwise communicated.
  • TRAINYOUCAN will provide an SETA Accredited Facilitator with the scope to deliver the required programmes for the duration of the course.
  • Maximum of 12 delegates per class requested.
  • Request brief outline or training needs/gap from the employer/organisation to assist Facilitators in addressing special needs during the training sessions.
  • Bookings and arrangements can be confirmed directly with the Facilitators however all bookings and payments will be accepted on a valid invoice from our accounts department.
  • Payment Request: Strictly on invoice only!
  • NEW: Click here to book online now!
  • OPTIONAL: Download our manual enrollment form in PDF format here!
  •   Durban
      Cape Town
  • Individual payment is due before or on the first day of the course. Also note that payment will only be due on Invoice. (No payments will be accepted without an valid invoice)
  •   Confirmed booking
      Information requested only
  •   Train the Trainer
      OBE Design
      Project Management
  • Please check your online SPAM folders for Gmail and Yahoo accounts. Our accounts will respond within 24 hours to your request.
  • Our accounts will respond to your request with the following information.
    • Full Course Synopsis as requested in our contact form. Please ensure that you review this information once received.
    • Directions to the Venue.
    • Invoice. (If confirmed bookings) Unfortunately we only allow quotation for corporate or group bookings. Full pricing, dates and details appear on our online calendar that appears at the bottom of our website.
  • You will received an instant copy of this online contact form once your online request was successfully processed.